Returns & Exchanges

At MSU, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that finding your perfect fit is always a risk-free experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the original items with all designer tags attached into the shipping box and include the provided packing slip.

• 3.
  Print and Attach Label

  Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated courier service and keep your tracking number handy until your refund or exchange is processed.