Frequently Asked Questions

Everything you need to know about your MSU shopping experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that sale items are final sale and cannot be returned.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Can I change or cancel my order after it's placed?

To ensure fast delivery, we process orders quickly. You can change or cancel your order within 1 hour of placement by contacting our customer support team.

Are your materials sustainably sourced?

At MSU, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and partner with factories that ensure fair labor practices and safe working conditions.